how do i contact bird support

How Can I Contact Bird Rides via App?

In order to contact Bird Rides customer service via the app, first open it and go to the “Help” or “Support” area. To ask questions or submit a help request, select the direct contact option for customer service in this section, tap on it, and follow the on-screen instructions. Once your question has been submitted, wait patiently for a Bird Rides customer service representative to get in touch with you and address your concerns.

Request for Information Question:

  • 4M ago “Multiple questions”
  • 4M ago “Help with key”
  • 5M ago “Request scooter removal”
  • 4d ago “They keep charging my account”
  • 29d ago “You keep taking money outta my account”
  • 29d ago “Hacked”
  • 8d ago “I cannot add my card”
  • 15d ago “Card will not go through”
  • Want to know if you rent a bird with a credit card or debit card, is it possible to find out who is renting the bird for that minute? That was 2 million ago.
  • 2M ago “Left service zone”
  • 3M ago “Cuatomer services”
  • 4 months ago “I had a scooter. I wrote it for about 30 yards before it informed me that I was outside of its service area.” I had to push it for approximately five blocks before it would allow me to turn it off. And then when I tried to complain about it I” .
  • 19d ago “Trying to activate Bird”
  • 2M ago “Not able to cancel ride”
  • “Couldn’t cancel my ride and it charged me a lot extra,” said 6 months ago.

Bird Rides Rating Based on 38 Reviews

I left a message, but no one has called back. This neighborhood was set up as a no-bike zone. We now have two bikes parked in our neighborhood. They are unsightly. Thank you for the emails; as a community, we do not want the bikes. I am a board member of our newly formed HOA. I would appreciate a response.

Didnt refund all my money

The issue that would have destroyed my entire weekend was solved by me.

We were an hour late to our destination after our scooter’s tire blew and collided with a tree, and the representative declined to provide any kind of assistance.

When I attempted to rent one, it accepted my money but wouldn’t let me ride

FAQ

How do I contact the Bird com?

Bird offers support 24 hours a day, 7 days a week via our Help Center or at the address hello@bird.co.

How do I dispute a Bird charge?

If you dispute any charge on your account for Service fees, you must contact Bird within 10 business days from the end of the month within which the disputed charge occurred, and provide to Bird all trip information that is necessary to identify the disputed charge, such as the date of the trip and the approximate …

What happened to Bird scooters?

The company went public via a merger with a special purpose acquisition company in 2021, but its share price tumbled. Bird’s bankruptcy proceedings come after the New York Stock Exchange delisted the company in September.

Is Bird still in business?

In December 2023, Bird filed for Chapter 11 bankruptcy in the US. Its Canadian and European activities are not part of the bankruptcy. The company has plans to restructure and sell some of its assets to some of its existing lenders.